Free shipping & free returns - 120-night risk-free trial - 10-year warranty

Contact Us

We are a small team of dog people and we answer every message. Here is how to reach us:

Email

support@loftpaw.shop - we reply within one business day.

Phone

(888) 555-0142 - Monday to Friday, 9am-6pm EST.

Order help

Track an existing order on our Order Tracking page, or email us your order number and we will look into it right away.

Mailing address

Loftpaw, Customer Care - United States

Whether it is a sizing question, a return, or just a photo of your dog enjoying their new bed - we would love to hear from you.