Shipping Policy
We want your dog sleeping better as fast as possible. Here is exactly how shipping works.
Free shipping
Shipping is free on every order within the United States. No minimums, no surprises at checkout.
Processing time
Orders are processed and dispatched within 1-2 business days of purchase (Monday-Friday, excluding holidays). You will receive a confirmation email with tracking as soon as your bed leaves our warehouse.
Delivery time
Once shipped, US orders typically arrive in 3-6 business days depending on your location.
Order tracking
Track your order any time on our Order Tracking page using the number in your shipping confirmation email.
Incorrect address
Please double-check your shipping address at checkout. If a package is returned to us due to an incorrect address, we will reship it once the correct address is confirmed.
Questions?
Email support@loftpaw.shop or call (888) 555-0142 (Mon-Fri, 9am-6pm EST).